February 6-8, 2018Anaheim Convention CenterAnaheim, CA

Use the scheduling tool below to browse all the available sessions, speakers and topics at this year's event. Find the content and sessions to fit all of your educational needs and ensure you get the most out of your time at the show.

Case Study: Out for Blood! Agile Innovation to Create Patient-Centric Sampling

Speakers:
  • Dagmar Beyerlein (Senior Director, Product Development, Drawbridge Health)
  • Brett Jordan (Technical Lead & Project Manager, Drawbridge Health, Inc.)
Location: 210A
Pass Type: Conference (Paid) - Get your pass now!
Conference Track: MD&M: New Technologies & Next-Gen Design
Recording: TBD

Founded on a single proprietary technology intended to disrupt the costly and complex storage and transport logistics of collected blood samples, Drawbridge Health planned to proceed directly to production and commercialization. That is, until it began speaking to customers and discovered an even more complex sample collection, stabilization, transport, accession, and preparation workflow that included myriad users. Along the company’s journey, it learned that user needs must come first and be prioritized. In this session, we’ll explore how the company pivoted from a technology-centric to a customer-focused mindset.

Topics to be covered include:

  • How to identify customers
  • The importance of prioritizing customer needs to design, test, and iterate to quickly create a product that will delight
  • Taking risks, staying agile, and learning quickly through immersion soft launches to improve and prepare a second-generation blockbuster product